Shipping and Handling

Duke University Stores presents a unique collection of the finest quality Duke clothing and gifts available, many of which you will only find here. Browse through our assortment of products and choose from several ordering options for your shopping convenience. We take pride in our commitment to customer satisfaction.

In stock items ship within 1-2 business days (Monday-Friday). Orders are shipped via FedEx, UPS, or USPS. Payments accepted in U.S. dollars only. If you have questions concerning your order, please call 1-800-VIA-DUKE (800-842-3853). If you have any issues or concerns with your experience shopping with Duke eSTORE, you may send an email to DukeStoresPOS@duke.edu.

All orders are shipped directly to your street address. No post office boxes, please. All orders, including Next Business Day and 2nd Business Day, are processed the following business day (Monday-Friday). Please allow up to 10 days for delivery on standard shipping. We may make separate shipments on items ordered together. Orders are subject to postage and handling charges as follows:

Standard Shipping and Handling* (estimated delivery 3-6 business days, continental U.S. only)

Up to $75: $6.95

$75 and above: FREE

Special Shipping and Handling*

Alaska, Hawaii, and US Territories: $7.95

APO/FPO: $9.95

2nd Business Day**: $16.95

Next Business Day**: $24.95

Canada: $24.95

Other International: Call 800-842-3853 to order

* Furniture, fragile items, and gift cards are excluded and subject to individual rates

**Not available in AK, HI, US Territories, Canada, or APO/FPO addresses

7.5% sales tax automatically charged to North Carolina residents